2006-10-14

She was offended?

She was offended? And why would she name her black cat nigger?

How tacky and classless. Australia is a country full of English rejects.......and it is apparent the gene pool is severely lacking.

http://www.news.com.au/story/0,23599,20560343-2,00.html#

N-word sparks Telstra race row

By Holly Ife

October 11, 2006 01:00am
Article from: Herald-Sun

A WOMAN who used the word "nigger" as her telephone account password said she was shocked when a Telstra worker accused her of racism.

Joy Summerhayes said a call centre operator told her she was racist and hung up on her after she called to query a phone account last month.

"I was horrified, I was really taken aback. My husband is Maori and my children are half-Maori. I am not a racist," Ms Summerhayes said.

The woman, from Bendigo in Victoria, said she chose the password when she set up the account almost a decade ago because it was the name of her much-loved black cat who has since died.

"It was just a word, not a statement. It was his name. We used to call him Nig," Ms Summerhayes said.

Last month Ms Summerhayes rang Telstra to query her account, speaking to a call centre worker who sorted out the problem. "At the end of the conversation, he asked if there was anything else he could help me with.

"I said no, and he said, 'By the way, you are a racist. Your password is nigger'.

"I said 'Excuse me, that's my cat's name', and he just hung up."

Ms Summerhayes said she had since received a verbal apology from a manager, but wanted a written apology from the call centre worker involved.

Telstra spokeswoman Sarah McKinnon said many people would find the word "nigger" offensive.

"It is not unnatural that a consultant reacted in this way," she said. "But it is unacceptable for any Telstra employee to speak to a customer in this manner.

"We are looking into what happened in this case. Telstra would encourage all customers to choose passwords that are unlikely to offend others, as they sometimes will need to offer them verbally."

Ms Summerhayes said she would not be changing her password.